Business Process
Outsourcing (BPO)

Business Process Outsourcing (BPO)

• Customer Support Services: Handling customer inquiries, complaints, and technical support through various channels (phone, email, chat, etc.)
• Human Resources Outsourcing: Managing HR functions such as recruitment, onboarding, payroll processing, benefits administration, and employee records management.
• Supply Chain and Logistics Management: Managing procurement, inventory control, order processing, and shipment tracking.
• Data Entry and Management: Processing and managing large volumes of data, including data cleansing, database management, and analysis.
• Legal Process Outsourcing (LPO): Offering legal research, document review, contract management, and other legal administrative services.
• Marketing and Sales Support: Providing outsourced marketing, lead generation, sales support, and digital marketing services.
• Content Moderation: Monitoring and moderating user-generated content on websites, social media, and forums to ensure it aligns with community guidelines.